Damaged delivery?
Report damage within 48 hours of delivery. Keep the packaging and photos for our review.
Shipping policyBio Pointe Support
How can we help?
Questions about an order, product documentation, or your account? We respond within 1 business day.
Missing or wrong item?
Contact us within 48 hours of delivery. We’ll review it under our returns policy.
Returns policyNeed help?
We reply by email within 1 business day. No account needed.
Contact us